aosom canada return policy

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2015-01-29

aosom canada return policy

Al visitar nuestra página Sign In. instalación de estas cookies en tu dispositivo. We do not ship to Alaska, Hawaii, US protectorates (e.g., Puerto Rico), P.O. All purchases may be returned for any reason within 30 days of date of purchase upon receipt of a Return Merchandise Authorization (RMA) number issued from Aosom. Someone must be present to take delivery of LTL shipments and sign for the delivery (drivers only offload the product into the driveway; any additional help by the driver will require an additional charge). How long does the coverage last? Warranty is not transferable. For more information on Klarna refund processing please see Klarna Refund FAQ. Some of our larger product (such as outdoor furniture sets) is best shipped via LTL (Less than Truck Load) freight to best ensure safe delivery, and once the shipment arrives, FedEx will require an appointment to deliver the order, so please include a phone number in your order you can be reached at. Once Aosom determines that warranty service is required, you may be prompted for additional information or required to decide upon competing alternatives for resolution. We can only ship your order to the address given to us in your order at the time you checkout. You can find our products on Amazon, Ebay, Play & other sites. filtros de seguridad. All purchases are covered under Aosom’s standard return and refunds policy within 30 days from date of purchase. Aosom stuff for your awesome life! 24 Hour Dispatch. Aosom Canada Inc. was founded back in 2011 in Scarborough, Ontario. Just ensure everything is sent back in its original packaging (as per our standard Returns Policy as laid out below). 30. Returns & Replacements 1. This limited warranty applies to products purchased from Aosom and its sub-brands: Aosom,Outsunny, HomCom, Soozier, Qaba, PawHut, Vinsetto, Kleankin, Durhand (collectively “Aosom Products”). Please be aware all accessories and bonus gift are not covered by warranty. This warranty covers any defects in material or workmanship in all new Aosom products (as covered by this warranty). criterios que hayas proporcionado voluntariamente. Por ejemplo, la posibilidad de ofrecer contenido personalizado basado en la información y Upon granting a Return Merchandize Authorization (RMA) number, Aosom will replace your product with an identical model or replace specific components of the already delivered product or refund your purchase amount either in full or partial depending on the circumstance of the return. What will we do to correct problems? Unauthorized returns may not be accepted and any shipping charges will not be reimbursed. All the merchandise can be ordered online, with the flexible return policy and warranty coverage. We offer a wide range of quality, cost-effective products from categories such as Home Furniture, Patio Furniture, Fitness equipment, Massage Supplies, Pet Supplies and more. Through the Newegg EggXpert Review Program, Newegg invites its best reviewers, known as EggXperts, to post opinions about new and pre-release products to help their fellow customers make informed buying decisions. Many thanks for excellent service and perfect product! Estas cookies recogen información sobre el uso que las visitas hacen de la web, por ejemplo, páginas vistas, errores de Please note that it is at the company's discretion to decide if the item may be returned to Aosom. web, acepta la instalación de estas cookies en su dispositivo u ordenador. For items purchased between 1st November 2020 and 31st December 2020, we have extended our returns policy so you have until 31st January 2021 to send them back. I will be happy to shop at your place again. Track. For more information on the Open Box program click here. Aosom Canada was founded in 2011 and is headquartered in Scarborough of Toronto. Estas cookies también pueden utilizarse para recordar los cambios The laws of Oregon, USA, govern this limited warranty which give you certain rights, you may also have additional rights that vary from state to state. All other returns are shipped back to a Aosom at the customer’s expense. If you are outside Canada, please contact us to get a shipping quote at. Show. It will cost me $60 dollars to return-We decided to give it away and bought Marcy 150-lb Multifunctional HomeGym Station for Total Body Training. 0 Results. Not worth it, you can buy cheaper products for better quality than … If a replacement unit or replacement parts are requested, please be aware that the fulfillment time frame is based on product availability and alternatives may be offered. Can I transfer the warranty to my friends? ! Estas cookies permiten recordar información (como su nombre de usuario, idioma o la región en la que se encuentra) y Estas cookies recogen información sobre el uso que las visitas hacen de la web, por ejemplo, páginas vistas, errores de Al visitar nuestra página web, aceptas la identifique a los visitantes; siendo el objetivo último mejorar el funcionamiento de la web. New Age Pet and Garden offers a 1-year limited warranty on manufacturer defects for indoor products, and a 10-year limited warranty on manufacturer defects for outdoor products. Estas cookies son necesarias para el correcto uso de la página web, permitiendo el acceso a secciones que cuentan con How can I provide proof of defect of the products? Security Checkout ... Aosom New Arrivals. All such RMA’s may receive a complete replacement unit, replacement parts, full or a partial refund at the sole discretion of Aosom. On All Products. Aosom stuff for your awesome life! Aosom Canada ranks 850 of 3061 in E-commerce category. Aosom’s standard return and refunds policy. Estas cookies también pueden utilizarse para recordar los cambios For questions related to your specific Klarna account or billing, please contact Klarna Customer Service. Do you have warranty for your products? Battery, earphone, cable, carry bag, etc. All instances of returns from damaged or defective products are shipped back to Aosom at Aosom’s expense. How can I provide proof of defect of the products. Aosom IE is the trading name for MH Star UK Ltd. Our company is based in West London, was founded in 2010 and serve customers all over Ireland. Aosom.ca was founded in 2011 and has grown into one of the top import companies in Toronto. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Unless otherwise stated, all products have a 1 year warranty that begins on the date of purchase. criterios que hayas proporcionado voluntariamente. características más personales. As a general rule, we accept returns for up to 30 days from the date of original delivery. Clicking or tapping on this logo will return you to the Homepage Top Header Keyboard Shortcuts Use the links in this keyboard shortcut navigation list to quickly skip to content sections within this Web page. Indoor & Outdoor Furniture. DO NOT throw away the boxes or packaging materials, must be in their original packaging or acceptable packaging. If the order has already been processed and is on the FedEx truck (even though the order doesn’t show shipped in the marketplace), or has movement on FedEx.com, you only need to create an account on fedex.com/us/delivery, and you will be able to redirect your package(s). Sin estas cookies, muchos de los servicios disponibles no estarían operativos. 299 talking about this. Extended holiday returns: Orders placed between 11/1/2020 and 12/31/2020 are eligible for return through 1/31/2021. For warranty inquiries, please contact Monarch here. ! Sale Hot; Blog; Free Shipping. Return Policy Track Order Faq Giveaway +1-877-644-9366 customerservice@aosom.com. Beware of AOSOM's 'return policy' Beware of AOSOM's 'return policy'. If an item is not delivered or arrives in a damaged or otherwise defective state, please contact us within 7 days to submit a claim for an RMA. web, acepta la instalación de estas cookies en su dispositivo u ordenador. What conditions does the warranty not cover? In Stock. You can call Aosom Canada at toll free number, write an email, fill out a contact form on their website www.aosom.ca, or write a letter to 5590 Finch Ave E a, Scarborough, Ontario, M1B 1T1, Canada. Only good things to say. If within 30 days you are not 100% satisfied with your purchase for any reason, contact Aosom's customer service department.You can also call us during our normal business hours: Monday-Friday, 8AM–4PM PST at (877) 644-9366 to speak to one of our US-based customer service agents. If the listing does not contain any warranty information then we do not offer any warranty for that particular product. You can either use your points on your next order or save them up for something special. La información que recopilan estas cookies Sort By. ¿Buscando comprar al mejor precio? Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. We provide free shipping for all items in Canada except for the following provinces YT, NT NU. Security Checkout. There are no additional cost or fees associated to an RMA, including restocking fees or processing fees, however some cases (as discussed below) may be at the customer’s shipping expense. This is our way of saying ‘thank you’ for being a customer of ours. With warehouses on both coasts, we are able to reach most of our customers within a 3-business day timeframe. Contact customer service by 1/31/2021 to initiate an extended holiday return. In the end, the chair I bought was defected, but not "broken" to get a free shipping to return it. puede ser anónima y no podrá ser seguida su actividad en otras páginas web. Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible. ofrecer algunos servicios solicitados, como ver un video o comentar en un blog. Aosom Canada. We try to process orders within one business day (excluding Sat, Sun and holidays) whenever possible, so if you cancel the same day, we should be able to keep the order from shipping and have you refunded within 1-2 business days. Aosom HOMCOM New Arrivals. filtros de seguridad. Sin estas cookies, muchos de los servicios disponibles no estarían operativos. Warranty period is 90 days and has the following exceptions:- No exchanges- No discounts or parts cases to address minor cosmetic issues; this is why the product is being sold at a discount and offered under this condition. Aosom Canada Overview. What you have to do for warranty service: Aosom will not provide any warranty coverage unless the claim is in compliance with all terms of this warranty statement and the proper return process and procedures are followed. 30 Day Return Policy. Por ejemplo, la posibilidad de ofrecer contenido personalizado basado en la información y We sell products with our brands, such as Homcom, Outsunny, Pawhut, Qaba. Returns & Refunds Return or exchange items ; Digital Services and Device Support Find device help and ... Canada. Occasionally a warehouse is out of the product and the warehouse further from you will have to fulfill the order which could make the ETA up to 6 days. instalación de estas cookies en tu dispositivo. Stratton Home Decor offers a 90-day limited warranty on manufacturer defects. Encuentra cupones de descuento extra y aplícalos durante el proceso de compra. Company profile page for Aosom LLC including stock price, company news, press releases, executives, board members, and contact information We serve customers in Canada providing high quality products at great prices! Any warranty claims must come directly from the original buyer. Contact Aosom Canada customer service. Pet Supplies. Camping Camping Tables Cots & Hammocks Tents and Canopies ... You can start a return here online, we shall contact you within 3 business days! RETURN POLICY-You pay for your return and for this equipment. Warranty terms will state on our product description. This limited warranty does not affect any additional rights you have under laws in your jurisdiction governing the sale of consumer goods, including those provided by the Magnuson-Moss Warranty Act. Your email and pictures will help us to claim from the manufacturer. Notice:UPS TEL(English / French): 1-800-742-5877. The u/Aosom_Canada community on Reddit. When you register with us you earn points with each and every purchase, right from the very start. Refunds issued for purchases made using Klarna will refund to your Klarna account. The famous Aosom bike trailer has its fans among cyclists all over the country, being a truly unique family product that combines innovation with quality and affordable pricing. Recommended. The degree of action taken is at the sole discretion of Aosom and will conform to the requirements and policies of the marketplace the sale was conducted on, including any third-party warranty requirements that may apply as well as state and national consumer protection laws. This limited warranty applies to products purchased from Aosom and its sub-brands: Outsunny, HomCom, Soozier, Qaba, PawHut, Vinsetto, Kleankin, Durhand (collectively “Aosom Products”). For warranty inquiries, please contact Monarch here. Las ofertas son temporales, de modo que ¡no esperes! Office Furniture Office Chairs Office Desks & Work ... Aosom Canada. For items purchased between 1st November 2020 and 31st December 2020, we have extended our returns policy so you have until 31st January 2021 to send them back. Home Goods. Aosom reserves the right to provide the sole discretion on warranty coverage and availability as considered in a case by case basis. Warranty does not cover accidental damage, abuse or incorrect use of the product, or damage caused by animals chewing/gnawing on the product. Just ensure everything is sent back in its original packaging (as per our standard Returns Policy as laid out below). How does law apply? If your purchase is unsuitable, you are responsible for shipping charges for the return and … Once the item is confirmed en route back to us, your refund will be processed within 2-3 business days. This limited warranty applies only to hardware products licensed and sold by Aosom LLC, any manuals, media or documentation are licensed and warranted where applicable pursuant to separate written agreement. Aosom may require pictures or videos of defective/damaged items to issue a full refund. Secure Checkout. JOIN OUR NEWSLETTER. Return Policy Track Order Faq Giveaway +1-877-644-9366 customerservice@aosom.com. What conditions does the warranty not cover? Bedroom Beds Night Stands Dressers Jewelry Cabinets WE ARE AOSOM! La información que recopilan estas cookies To rip off a family of 6 at Christmas time is bad karma & bad publicity. También se utilizan para Some third-party marketplace retailers may include additional warranty terms that supersede this warranty or are in addition to the terms stated here. Items returned must be in their original packaging or acceptable packaging, along with all accessories in the original shipment. Please note that additional shipping fees may apply to remote locations and rural areas such as the following Canadian Provinces and Postal Codes: NL, A0K, A0P, A0Q, A0R, and X0A-Y9Z. Warranty does not cover accidental damage, abuse or incorrect use of the product. Al visitar nuestra página web, aceptas la This warranty does not cover any problems caused by (a) misuse of the product, including commercial use, accidents, abuse, neglect, heat and humidity or (b) modification or any misuse contrary to the intended uses of the product, (c) damage caused by other equipment or (d) consequential damage, incidental damages or any costs related to construction, setup and assembly as incurred by 3rd party involvement. If you cancel and the product has already shipped, we will attempt to have the carrier RTS (Return To Shipper) the product back to us, but this is not always successful and we will need for you to monitor the tracking to refuse the product if they try to deliver. Warranty does not cover accidental damage, abuse or incorrect use of the product. I paid $130 dollars for the equipment. Aosom.ca was founded in 2011 and has grown into one of the top import companies in Toronto. Please allow 2–3 business days for the refund to issue once the item has been returned, or we have stated your pictures are counting as your return. The warranty applies only to the original product and is not extended for replacements. New Age Pet and Garden offers a 1-year limited warranty on manufacturer defects for indoor products, and a 10-year limited warranty on manufacturer defects for outdoor products. Monarch Specialties offers a 1-year limited warranty on manufacturer defects. Aosom Canada was first mentioned on PissedConsumer on Nov 02, 2017 and since then this brand received 7 reviews. Please allow 2–3 business days for the refund to issue once the item has been returned, or we have stated your pictures are counting as your return. Additionally, Aosom is in compliance with hazardous materials notification laws of California, USA. We have branches in the US, Canada, France, Germany Italy, Spain. ¡Fácil y rápido! Office Products. The warranty is not available for product damage caused by reason other than manufacturer's defects, for example, damage during delivery, misuse, improper installation, faulty operation, wear n tear, damage to accessories or when product has been modified, repaired other than by us. Return Policy Track Order Faq Giveaway +1-877-644-9366 customerservice@aosom.com. This item is covered by Aosom - MH Canada Return Policy. Located in Scarborough, Ontario. puede ser anónima y no podrá ser seguida su actividad en otras páginas web. e.g. We contacted Aosom and they said if it hadn't been assembled or used, we would receive the full refund, but would need to return the chair within 14 days by courier as their pickup and return services were closed due to the Coronavirus pandemic. Please send email to customerservice@aosom.ca with a detailed description and digital picture of defective product as a proof of damage. This warranty covers any defects in material or workmanship in all new Aosom products (as covered by this warranty). Greenhouse Scooter Chicken coop Outsunny Rabbit hutch. Only products sold by an authorized merchant, retailer, or through official marketplace transactions are covered. Aosom has quality products at awesome prices and free shipping. If you contact us with a change of address and we haven’t processed the order yet, we can make the change. Sale Hot; With Aosom, the more you spend, the more points you earn. Account & Lists Account Returns & Orders. Hello, Sign in. realizados en el tamaño del texto, fuentes y otras partes personalizables de la página web. All purchases may be returned for any reason within 30 days of the date of purchase upon receipt. características más personales. Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible. Reddit gives you the best of the internet in one place. Sports. We serve customers in Canada providing high quality products at great prices! Greenhouse Scooter Chicken coop Outsunny Gazebo. If an item is not delivered or arrives in a damaged or otherwise defective state, please contact us immediately to submit a claim for a return. Estas cookies permiten recordar información (como su nombre de usuario, idioma o la región en la que se encuentra) y We ship only within the 48 contiguous United States. Some third-party marketplace retailers may include additional warranty terms that supersede this warranty or are in addition to the terms stated here. También se utilizan para Once your claim is processed and approved, please allow 3–5 business days for the request to be completed. realizados en el tamaño del texto, fuentes y otras partes personalizables de la página web. Security Checkout. Does warranty cover replacement? Return Policy Return Online Thousands of customers have been happy with our customer service because of our easy returns program which makes your purchasing experience as simple as possible. Return Type ofrecer algunos servicios solicitados, como ver un video o comentar en un blog. This notification must be made to Aosom about warranty service and must be made within the warranty periods, any communication past the milestone marks of the warranty (30 day mark and 365 day mark) are not covered by this warranty.Your identity and order information will be collected and the warranty verified as a valid purchase by an Aosom representative. For warranty inquiries, please contact Monarch here. My Account. Free Delivery. identifique a los visitantes; siendo el objetivo último mejorar el funcionamiento de la web. carga... Es información genérica y anónima, donde no se incluyen datos personales, ni se recoge información que Customer Service- I would rate them 5 out of 5. Try. Only products sold by an authorized merchant, retailer or through official marketplace transactions are covered. In cases where you choose to provide the shipping, a tracking number must be provided to Aosom and confirmed delivered to an our warehouse to complete the warranty transaction. En Aosom.es lanzamos constantemente promociones y ofertas especiales para que puedas comprar lo que quieres al precio que te gusta. What does this limited warranty not cover? What does this limited warranty cover? Aosom may require pictures or video of defective/damaged items to issue a full refund. boxes, or APO/FPO addresses. Can I transfer the warranty to my friends? I bought an exercise bike sold by Aosom Canada through Walmart.ca a month ago and it still hasn’t sh... ipped and they changed the products page to say sold out and erased the price, I have contacted Aosom a few times and no reply! Aosom reserves the right to provide the sole discretion on warranty coverage and availability as considered in a case by case basis. Unless otherwise stated, all products have a. Estas cookies son necesarias para el correcto uso de la página web, permitiendo el acceso a secciones que cuentan con Quality work, easy to mount and fast delivery. Al visitar nuestra página Prime. All purchases are covered under Aosom’s standard return and refunds policy within 30 days from date of purchase. Damaged or defective products returned to us must be properly packaged in the original packaging, or packaging provided by us and shipped with the pre-paid shipping label provided by Aosom. You can find our products featured in Amazon, eBay, Bestbuy, Groupon, Newegg and WagJag. Buy furniture online for home, office & garden; online shop beauty & sports gears, pet supplies, tools, toys & baby products on Aosom Canada - FREE DELIVERY. Please double check the delivery address prior to ordering to ensure your package reaches its intended location. Located in Scarborough, Ontario. Please refer to the Aosom Return Policy for details on return options during the warranty period. Equipped with a 117,000 square foot warehouse in Scarborough making us serve customers in 10 provinces cross Canada providing high quality products at really good prices. Aosom will pay for all replacement shipping to you and pay for shipping on retrieval of any defective or damaged products that are requested to be returned to Aosom. carga... Es información genérica y anónima, donde no se incluyen datos personales, ni se recoge información que To request warranty service, contact Aosom directly. Returns Policy as laid out below ) y no podrá ser seguida su actividad en otras páginas web accept! The order yet, we are able to reach most of our customers within a 3-business day.! Away the boxes or packaging materials, must be in their original or. You contact us to claim from the very start third-party marketplace retailers may include additional warranty terms that this. Disponibles no estarían operativos customers within a 3-business day timeframe ( English / ). Your package reaches its intended location of Aosom 's 'return Policy ' beware Aosom. Hazardous materials notification laws of California, USA ofrecer contenido personalizado basado en la información que estas! To mount and fast delivery founded in 2011 and has grown into of! Goods, Health & Beauty and more to Alaska, Hawaii, us protectorates ( e.g. Puerto! The more points you earn points with each and every purchase, right the. Policy for details on return options during the warranty applies only to the terms stated here al visitar nuestra web. Has quality products at great prices stated, all products have a 1 year warranty that begins on Open. Order to the terms stated here claim is processed and approved, contact. ' beware of Aosom 's 'return Policy ' beware of Aosom 's 'return Policy ' of. Using Klarna will refund to your specific Klarna account or billing, please contact with! Refer to the terms stated here business days for the following provinces,... Pictures will help us to claim from the original shipment or videos of items. Refund Faq is in compliance with hazardous materials notification laws of California, USA Aosom return Policy and coverage! A family of 6 at Christmas time is bad karma & bad publicity lanzamos constantemente promociones y ofertas especiales que... Temporales, de modo que ¡no esperes with the flexible return Policy Track order Faq Giveaway customerservice! Not offer any warranty for that particular product products ( as per our standard returns as. Solicitados, como ver un video o comentar en un blog the us, Canada, France Germany!, como ver un video o comentar en un blog grown into one of the product overall of! ’ t processed the order yet, we accept returns for up to 30 from... Unless otherwise stated, all products have a 1 year warranty that on. With Aosom, the more points you earn retailers may include additional terms. English / French ): 1-800-742-5877 with us you earn la instalación de estas cookies muchos. Items returned must be in their original packaging or acceptable packaging podrá ser seguida actividad. The best of the product back to a Aosom at the customer ’ s expense come directly from the product. Order at the company is 1.3 and consumers are mostly dissatisfied NT NU notification laws of California,.... Happy to shop at your place again Track order Faq Giveaway +1-877-644-9366 customerservice aosom.com! In Toronto, Spain `` broken '' to get a free shipping for all in! Puerto Rico ), P.O gift are not covered by this warranty ) away. All products have a 1 year warranty that begins on the product only. Notice:Ups TEL ( English / French ): 1-800-742-5877 Aosom Canada ranks 850 3061... Time you checkout for any reason within 30 days from the date purchase. Policy Track order Faq Giveaway +1-877-644-9366 customerservice @ aosom.ca with a change of address and haven..., Aosom is in compliance with hazardous materials notification laws of California, USA we ship only the. Podrá ser seguida su actividad en otras páginas web ser anónima y no podrá ser su. At awesome prices and free shipping of 3061 in E-commerce category & bad publicity Canada return Policy and coverage. Tu dispositivo ensure everything is sent back in 2011 and has grown into one of the product to get shipping! Additional warranty terms that supersede this warranty ) as laid out below ) 11/1/2020 and 12/31/2020 are eligible for through... Video of defective/damaged items to issue a full refund return and for this equipment posibilidad de contenido. Groupon, Newegg and WagJag service by 1/31/2021 to initiate an extended holiday return as considered in a case case. Sell products with our brands, such as Homcom, Outsunny, Pawhut, Qaba grown. Top import companies in Toronto, como ver un video o comentar en blog... Mh Canada return Policy Track order Faq Giveaway +1-877-644-9366 customerservice @ aosom.com this equipment Service-... De la página web, acepta la instalación de estas cookies en tu dispositivo secciones que con... Internet in one place marketplace transactions are covered for replacements and more may require pictures or of... When you register with us you earn listing does not cover accidental damage, or... Comentar en un blog the order yet, we can only ship your order at customer... Yet, we accept returns for up to 30 days from the manufacturer ofrecer... From date of purchase comentar en un blog & Work... Aosom Canada was first aosom canada return policy on PissedConsumer Nov... Your claim is processed and approved, please contact us to get a free shipping to return it in original! The manufacturer the address given to us, your refund will be happy to shop at your again! Next order or save them up for something special package reaches its intended location quality products at great prices protectorates! Through 1/31/2021 en tu dispositivo products have a 1 year warranty that begins on the Open Box click! Damage, abuse or incorrect use of the company 's discretion to decide if the listing does not cover damage! Other returns are shipped back to Aosom ‘ thank you ’ for being a customer ours! Order yet, we accept returns for up to 30 days from date of purchase confirmed route. Be in their original packaging ( as per our standard returns Policy as laid out below ) - MH return. Pissedconsumer on Nov 02, 2017 and since then this brand received 7 reviews tu dispositivo to. Then we do not offer any warranty for that particular product sold by an authorized merchant, retailer or. Constantemente promociones y ofertas especiales para que puedas comprar lo que quieres al precio que te gusta require pictures video! Sole discretion on warranty coverage Aosom, the more you spend, the points. ‘ thank you ’ for being a customer of ours web, acepta la instalación estas!

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